Policy

Delivery Policy

We offer the medications which are produced and shipped from India. It is a long distance thus the delivery takes time. The shipments as usual are delivered within 10-17 days but in some cases there may be a delay for another 5 days.

In case of failure to deliver after expiration of this period, please contact us and get the issue highlighted. With best efforts applied we will try to offer you the solution that will fully follow your interests. Click here to learn more about delivery policy.

 

Order Policy on order revokes

Please, be informed that orders can be revoked ONLY within 24 hour time limit once they are submitted. If one would like to cancel the order he/she needs to contact our support team by phone or e-mail (Contact us page) and inform of his/her desire. In case you contact us after expiration of 24 hour time limit, no order cancellation can be processed.

Make sure that you mention a real shipping address in the order form, and our recommendation is your double checking the notes before the order is actually submitted. Any mistake may cause failure to deliver ordered products. If you have noticed a mistake in the address notes, contact us as soon as you can to inform of the issue (Contact us page ).

 

Refund Policy

The medications we offer are generical of their brand-name analogs. We guarantee that they have the same chemical composition and have the same medical effect.

In case you are not content with the medical effect of our preparations, please contact us to inform of the issue. We will let you know the return address and as soon as the product is received by our department on precessing returns, we will start the refund procedure.

Proir to contacting us, please, make sure that you take the correct dosage of the products and follow right the instructions for use. Take in mind that if you consume fatty food and alcohol the effects can be slowed down prior to the tablet is taken.

In case of a failure to deliver the product with mentioned time frame (the delivery takes 10-17 days, there may be an additional delay for another 5 days due to customs checking) you can contact our support team ( Contact us page) to be qualified for a refund. Your payment will be fully compensated back to your credit card. The refund procedure as usual takes 5-7 business days, after this period the refund will be credited at your credit card and reflect on account statements.

 

Confidentiality Policy

We understand that the confidentiality of all information provided by you is of a principal importance. This is why we do everything possible to use it cautiously and reasonably. This information is never shared with third part companies or external service suppliers.

All transactions conducted on our checkout page are 100% secure. We ensure the security of the information of yours by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information input by you. In addition our billing servers are certified by independent and dependable authorities of proper reputation which ensures keeping your information safe and confidential by us.

In our database we reflect only the last 4 digits of your credit card number thus even our operators from customer support department do not have any access to the credit card information.